Shipping & Returns 📦✨
Thank you so much for supporting Little Cozy Market! Every order is handmade, packed with care, and truly means the world to my family. 🤍
Please read below for information regarding shipping, local pickup, returns, and policies.
Processing Times
Because many items are handmade or baked fresh in small batches, processing times may vary depending on the item and current order volume.
Crochet Plushies & Handmade Items
- Ready-to-ship items are usually processed within 3–7 business days.
- Custom or made-to-order items may take additional time depending on complexity and yarn availability.
Bakery Order Timing 🧁
Because all baked goods are made fresh in small batches, orders for the current week are typically due by Thursday for Sunday or Monday pickup. 😊
Need something for a future event or special occasion? I’d love to help! Feel free to message me ahead of time so we can plan details together, or leave notes during checkout with your requested timing and order information. 🤍
If you ever need an update on your order, feel free to reach out anytime. 😊
Shipping Information
Crochet Plushies & Handmade Items
Shipping is available nationwide within the United States, and select items may be available for international shipping for an additional fee.
Shipping costs are calculated at checkout based on package size, weight, and destination.
Once your order ships, tracking information will be provided whenever available.
Local Pickup & Delivery
Baked Goods
At this time, baked goods are available for:
- Local porch pickup
- Limited local delivery
within the O’Fallon / St. Peters, Missouri area to help ensure freshness and quality. 🤍
Local delivery availability and fees may vary based on location.
Pickup instructions will be sent after your order is confirmed.
Returns & Exchanges
Due to the handmade and food nature of products, all sales are generally final.
However, customer happiness is incredibly important to me. If there is an issue with your order, please contact me within 3 days of delivery/pickup and I will do my best to help make things right. 😊
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact me as soon as possible with:
- Your order number
- Photos of the item/package
- A brief description of the issue
I’ll work with you to resolve the problem as quickly as possible. 🤍
Allergy & Safety Information
Baked Goods
Products are made in a home kitchen that is not inspected by the local health department.
Common allergens may include:
- Wheat
- Dairy
- Eggs
- Peanuts/tree nuts
Please review product descriptions carefully and message me with any allergy questions before ordering.
Crochet Plushies
Some plushies may contain safety eyes, which may not be suitable for children under 3 years old.
Embroidered eyes are available upon request for a safer option for younger children. Please leave a note at checkout or contact me before ordering. ✨
Lost or Delayed Packages
Once shipped, Little Cozy Market is not responsible for postal delays, lost packages, or carrier issues. However, I’ll always do my best to help you navigate any shipping concerns if they arise. 🤍
Thank you again for supporting handmade, homemade, and small business dreams. ✨
— Allyson, Little Cozy Market 🧸
Questions? I’m always happy to help!
📧 littlecozymarket@gmail.com or visit our FAQ page. - https://littlecozymarket.com › pages › faq